late cancellation

If you need to cancel an appointment it must be cancelled at least 48 hours in advance or you will be charged 50% of your service. NO exceptions.


late / no-show

If you do not show to your appointment or if you are 10 minutes late or more for your appointment, it will be considered a NO-SHOW and you will be charged 100% of the service booked and we will have to reschedule. NO exceptions.


inclement weather

If there is inclement weather, Silk Skin Stdio will be closed according to Jefferson County Schools. Your appointment will have to be rescheduled to ensure your safety and that of the service provider.